SHIPPING

SHIPPING

Orders are packaged for protection of your order and will typically be processed within 3-5 business days from time of purchase unless otherwise specified (i.e. Pre Orders or handmade).

CANADIAN ORDERS

Flat Rate Shipping across Canada features an expected transit time between 2-7 business days(not including processing times). Please note, deliveries to rural areas may take longer. Upon shipment, you will receive an email confirming that your package has shipped.

U.S. ORDERS

Shipping is based on size and weight.

Orders ship via USPS First Class mail.  Shipping times are between 3-7 business days (not including processing times). Deliveries to rural areas may take longer. This service includes a Tracking Number.

Total shipping cost depends on the size and weight of your order. If your order falls over the specified shipping weight classes or standard sizing, we will contact you with the final shipping costs for your approval prior to sending out the package.

INTERNATIONAL ORDERS

Shipping is based on size and weight.

Orders ship via USPS First Class mail.  Shipping times are between 7-20 business days (not including processing times). Deliveries to rural areas may take longer. This service includes a Tracking Number.

Total shipping cost depends on the size and weight of your order. If your order falls over the specified shipping weight classes or standard sizing, we will contact you with the final shipping costs for your approval prior to sending out the package.

Please note that any duties or taxes levied by US and International Customs are the responsibility of the customer, not of Paper Plus Cloth.

UNDELIVERABLE PACKAGES

If your package cannot be delivered due to an incorrect shipping address, if you refuse the package, or if the package is unclaimed, the package will be returned to us and we will be billed the cost of return shipping. Once received (upwards of up to 6-8 weeks), we will issue you a refund for the amount of your order after deductions for the initial shipping fees AND the cost of return shipping. Upon receipt of the returned package, we will notify you of the status of your package and the value of your refund. Help us avoid these situations by double-checking your address before checking out AND remembering to pick up your parcels from the post office. Thank you!

IN A HURRY?

If you need your order in a hurry, send us an email with the items you are interested in ordering, address including postal code and required timeline. We will respond with a quote for express shipping. We can be reached at contact@paperpluscloth.com